We help you to identify, implement and realise savings and efficiency that drive enhancement in business performance.

Our advisory services are designed to assist your organisation in all areas of financial and performance improvement.  We assist companies by looking at each of the key value creating stakeholder groups:

People development

People are critical to any organisation, and there are often devastating impacts if their well-being, enthusiasm and innovation is overlooked, they are under-invested in or are poorly maintained.  People costs are typically one of the largest costs to an organisation, whether they are salary costs, bonuses and benefits, training and education costs, or recruitment costs.  But there are also hidden costs – the outlay on rehiring and retraining to combat staff turnover, the cost of sick leave or absenteeism through job dissatisfaction, inefficiencies due to poorly motivated team members, or the loss of market share resulting from customers disgruntled with the lack of service from your customer-facing team.

Organisations must ensure that they have the right strategy to attract, retain and grow the best talent.  They must ensure that their leaders are inspiring, caring and encouraging.  All too often, there is a lack of succession planning at senior levels which forces organisations to replace top executives and managers from outside the company.  And the culture in which your workforce operates will determine whether they grow and inspire, or become frustrated and leave.

Our people solutions cover the following areas:

• Leadership development
• Talent management
• Change management
• Skill development and retention
• Return on people budget
• High performance coaching and mentoring

Market Growth & Strategy

Developing effective and profitable market channels is fundamental to driving growth and returns in your business.   Our experience has shown that an alarming amount of time, energy and resources can be wasted in pursuing poor performing market channels or unprofitable customers. 

Through our customer growth solutions, we work with you to maximise the return through your market channels in the following ways:  

• Market strategy: examining your broad business strategy and portfolio management - what products should be sold in what markets in what manner?
• Market development: developing market entry strategy, product development and selling skill training
• Channel optimisation: customer profitability assessment, channel performance review and customer care and retention strategies

Supply Chain

The complexity and cost of supply chain and logistics can be baffling to most organisations.

Many logistics organisations have traditionally focussed on ‘on-time, on-spec’ delivery assuming fixed lead times, capacity and profiling.  Yet our experience has shown that many logistics functions carry unnecessary risk, are inefficient or carry excessive costs that could be reduced.  Our supply chain solutions focus on identifying risk, control and unit cost within the logistics functions and ask the fundamental questions:

• How can the supply chain function be streamlined to enable predictive, real-time and flexible scheduling of product flow? 
• How can future and potential supply chain backlogs and delays be forecasted to allow preventative actions to be taken?
• Are there duplicated or unnecessary costs that could be taken out of the organisation yet not impact upon supply chain quality or effectiveness?
• Have all supply chain risks been identified and mitigated?
• Are internal controls designed and implemented to provide management assurance that transactions are complete, accurate, authorised and valid?

Operational Alignment

Many organisations fail to drive savings through organisational support functions such as IT, help desk support or finance and admin. These support functions so often ‘lag’ behind business strategy rather than influence and drive them.

Through our organisational support solutions, we work with you to turn central functions into profitability and strategic enablers, through (for instance):

• Better delivery of projects or program portfolio to help ensure that projects are delivered on time, to specification such that full benefits are realised
• Driving value through information technology and making business units responsible for service levels and ‘pulling cost levers
• Streamlining the finance and admin process so that the books are closed quicker and more accurately
• Improving processes and controls over the procurement, tracking and recording of capital assets and disposals

Compliance & Risk Management

As a non-provider of statutory audit services, we are able to provide independent and impartial compliance and risk management solutions.

Our services cover a broad range of compliance and risk management areas including.