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Key challenges and issues – working capital management

Managing working capital effectively—in particular cash—is key to surviving in difficult economic times.

Ineffective working capital management is a common failing for most small to medium sized companies that struggle in difficult economic times: much needed cash is tied up in excess stock levels; customers seek to extend their credit terms; supplier lists are extended in a bid to seek extra credit, or extraneous purchases are made in bulk to achieve relatively small discounts.  Poor production planning and scheduling can also tie up working capital in work-in-progress or perishable stock levels.

  • Are you financially secure to survive a recession?
  • Are you managing your working capital effectively?
  • Can you meet you financial obligations and do you have personal assets offered as security?
  • Are other funding options available to you?
  • Are your investments creating real value?

Being able to physically pay the month end debts and obligations—particularly to employees and HM Revenue & Customs—is a particularly stressful problem for leaders of small and medium sized customers.  Having undertaken the hard work of finding customers and providing them with high quality goods and services, securing and banking cash—matched with payments to suppliers—can often be problematic.

Cash management techniques and cashflow management is integral to success and should therefore be a focus of target setting for employees involved in the finance and account management functions.  Is much-needed cash tied up within the accounts receivable function; are customers extending their agreed credit limits; are there invoices with customers that are in dispute?  Is it possible to renegotiate credit terms with key suppliers?  Are supplier lists too broad in an attempt to spread purchasing credit, yet the opportunities to negotiate better quality, delivery terms, bulk discounts are lost?

 Threats and Common Pitfalls

  • Failure to control cash by carrying too much stock, paying suppliers too promptly and allowing customers too long to pay
  • Poor collection of debtor book such as greater than 45 days and increasing level of bad debts
  • Rising work-in-progress that is not billed on time
  • Purchase orders being made by expanding payment periods, not by cash
  • Diminished cash balances and over-reached overdraft facilities.  Borrowings being increased just to keep the business running
  • The business widening its range of suppliers simply to make more credit available
  • Rising stock levels and static sales
  • Under-capitalisation
  • Fatal leasing agreements
  • Loss of financial backing
  • Falling property values
  • Too heavy reliance on grants
  • The business is unsure how much it owes and how much it is owed
  • The business is more than one month adrift in payments to the Inland Revenue or Customs and Excise
Key Opportunities
S U R V I V E
T H R I V E
Short Term Tactics
(1 to 3 months)
Mid Term Options
(3 to 6 months)
Long Term Strategy
(6 months +)
  • Review production scheduling and forecasting to improve cost leakage tied up in working capital
  • Reduce levels of work in progress and work to “just in time” where possible
  • Engage receivables specialists to expedite collection of cash from customers and improve dispute resolution timeframes
  • Review insurance options for credit protection
  • Review cash forecasts on a more regular basis to facilitate financing decisions
  • Consider closing down bank accounts that have small balances and incur bank charges and sweep into a regular account
  • Consider opportunities for paying off overdrafts and loans with surplus cash
  • Review and improve extent to which supplier discounts are taken up
  • Review productivity and incentive programs
  • Determine strategies to make production leaner
  • Review options for improving the effectiveness of the “order-to-cash” process
  • Reassess credit risks of customers
  • Review and reset key performance indicators around cash collection and working capital management: set targets and incentives for relevant staff
  • Review and improve cash management processes
  • Review and improve accounts payable process
  • Identify and negotiate additional mutual incentives for suppliers
  • Implement improvements in production scheduling and forecasting
  • Seek to renegotiate credit terms with key suppliers
  • Optimize credit management techniques with customers
  • Reconsider financing options, including choice of bank provider
  • Optimize purchasing power with suppliers

How willismorris can help

  • Review of working capital management effectiveness
  • Cashflow forecasting review
  • Cash collections review
  • Process improvement around accounts receivable and accounts payable
  • Supplier/vendor review and rationalisation
  • Investment appraisal review
  • Grant application support
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